Support
Log a ticket, or contact the right team directly — we'll get you unstuck.
Your tickets
View all →| Subject | Category | Status | Updated | |
|---|---|---|---|---|
| Trust account import from Xero failing TS-2148 |
Billing & Sync | Open | 2 hours ago | |
| Cannot share document vault link externally TS-2147 |
Document Vault | In progress | Yesterday | |
| Calendar sync with Outlook stalled TS-2142 |
Integrations | Resolved | 3 days ago | |
| Request: add Afrikaans interface TS-2138 |
Feature request | Under review | 1 week ago |
Direct contacts
Tap a card to get straight through to the right person. Most respond within an hour during business hours.
NL
NexLink Software Vendor
Platform & product
- Emailsupport@nexlink.com
- Phone / chatLive chat 09:00 – 17:00
PS
IT Outsource
PrimaSys — on-call
- Emailtickets@primasys.co.za
- Phone / chatEmergency: +27 82 555 0099
DV
Document Vault Curator
Templates & updates
- Emailvault@acme-attorneys.co.za
- Phone / chatSlack: #doc-vault